🛡️ Safe Gambling

Responsible Gaming at lv61

Gaming should be fun — not stressful. Use personal limits and support services to stay in control of your play.

SSL Encryption
21+ Only
Fair Play
24/7 Support
Our Commitment

Putting Safety First alongside Fun

lv61 puts the wellbeing of Myanmar players at the centre of everything. We believe gaming should be entertainment, a way to relax and enjoy yourself. When it turns into an attempt to chase losses or starts affecting your daily life, that is when it becomes a problem.

With self-control tools, alerts, and expert support, we are right here with you. lv61 is committed to healthy gaming for every player.

On this page you will find a full guide to healthy gaming tools, how to recognise problem gambling, and how to get help. If you or someone close to you feels that gambling is becoming a problem, you can reach us any time via 24/7 Live Chat.

Protection Tools

You Can Set Limits on Your Play

lv61 provides these tools so players can stay in control themselves

Deposit Limit

You can set your own daily, weekly, or monthly deposit cap. The limit takes effect immediately, and removing it requires a further 24-hour wait — protecting you from impulsive decisions.

Session Time Limit

You can limit how long you play each day. When the set time is reached, a reminder will appear, keeping you more aware of how long you have been playing.

Time-Out

You can temporarily close your account for anywhere from 1 day up to 6 weeks. During this period you cannot log in, giving you a break from gambling.

Self-Exclusion

If you decide to stop playing for the long term, you can use Self-exclusion. You can choose a period from 6 months to 5 years, and your account cannot be reopened during that time.

Check Gaming History

You can review your deposit and withdrawal records, playing time, and loss history from your account. Looking back at your playing patterns helps you understand your own behaviour better.

24/7 Expert Support

If you feel you have a problem with gambling, you can reach lv61's Myanmar-language 24/7 Live Chat at any time. Reaching out is a confident step forward.

Warning Signs to Watch For

Recognise the Signs of Problem Gambling

If you notice any of the following in yourself or someone close to you, it's time to seek help

1

Continuing to play in the belief that lost money can be won back

2

Taking out loans to fund gambling or running into financial difficulties

3

Hiding playing time and making up excuses to family or friends

4

Feeling unable to stop playing when you want to, even when you try

5

Feeling restless, irritable, or unsettled when not gambling

6

Neglecting work, school, or family responsibilities because of gambling

7

Using gambling to escape stress or to cover up low mood

Control Features

You Can Manage Your Account Yourself

Set a Deposit Limit

Log in to your account, go to Settings, select Deposit Limit, and set the maximum amount you can deposit daily, weekly, or monthly. If you lower the limit, the change does not take effect immediately — it activates after 24 hours, which protects you from impulsive decisions.

Set a Playing Time Limit

By setting a Session Time Limit, you will receive a notification when your set time is up. This keeps you aware of how long you have been playing and helps you cut down on unnecessary play.

Temporary Account Closure

If you want to take a break from gambling for a week or a month, you can use the Time-out feature. During this period you cannot log in, and promotional emails will not be sent to you. Your account can only be reopened once the period has ended.

Long-term Self-exclusion

If you have decided to stop gambling for the long term, you can choose a Self-exclusion period of 6 months, 1 year, or up to 5 years. You can request this through Support Live Chat, and we fully respect that decision.

Only players aged 21+ may play

You must be 21 or older to play on the lv61 platform. Accounts will not be opened for anyone under age, and we take child protection seriously. Always keep your password secure so that children cannot access your account.

What We Do

lv61's Responsible Gambling Commitment

Data Protection

All players' personal and financial data is protected with SSL encryption.

Fair Play

Every game runs on a fair play system that never changes, giving players a reliable guarantee.

Responsible Advertising

Gambling advertisements will not be sent to self-excluded players or anyone who is underage.

Staff Training

All support staff receive responsible gambling training and are prepared to assist players effectively.

Get Help

We Are On Your Side

If you feel you have a gambling problem, you don't have to face it alone

24/7 Live Chat — contact us directly through the platform Service available in Myanmar — we can help with gambling problems, account closure, or setting limits
[email protected] You can send an email describing your gambling problem in detail
To request Self-exclusion If you want to close your account, just contact us via Live Chat and mention "Self-exclusion"

Whether you want to set a protection tool or talk through a problem — reach out. We will keep everything confidential.

Ready to Play
Safely?

Set your own limits and enjoy lv61's games in a fun environment

Questions — Answers

Responsible Gaming Questions at lv61

If you increase a deposit limit, it will only take effect after 24 hours. This is a protection mechanism that gives you time to reconsider. If you lower the limit, it takes effect immediately.

Yes — during a time-out, your account is fully suspended. Once the period ends, you can log back in yourself. If you choose a longer period, you cannot access your account until that period is over.

When you request self-exclusion, you can discuss your account balance and withdrawal details with our Live Chat support team. You will be treated fairly and your funds will be settled properly.

Never share your account password with anyone. Disable auto-login on any browser on your phone or computer. Do not leave browsers with online gaming services open on devices your children use. Taking these steps will make the 21+ restriction effective.

No — lv61 does not see players who ask for help as a liability. Reaching out takes courage, and we handle it with full respect for your privacy. We offer this service because we genuinely care about your wellbeing.

Yes — a family member or friend can contact lv61 to discuss concerns about a player. We handle such matters with care and in line with our privacy policy.