Privacy Policy

lv61 Privacy Policy

A clear policy explaining how lv61 collects and uses your personal information.

Table of Contents

Last updated: 30 October 2026
Section 1

Introduction

lv61 is an online gaming platform that values the trust of its players. This Privacy Policy ("Policy") explains how we handle your personal information while you use the lv61.vip website and its related services.

By using this website, you are considered to have read and accepted the terms of this Policy. If you do not agree, we ask that you stop using lv61's services.

This Policy should be read together with lv61's Terms and Conditions and Responsible Gaming policy. If there is anything not covered in this Policy, you are welcome to contact us directly.

Section 2

Information We Collect

lv61 only collects the information needed to provide services and protect your account security.

2.1 Personal Information

  • Name (in Burmese or English)
  • Date of birth (to confirm you are 21 or older)
  • Email address
  • Phone number (may be required for verification)
  • Account login credentials (Username / hashed Password)

2.2 Financial and Payment Information

  • Deposit and withdrawal frequency and amount records
  • Payment method (KBZPay, Wave Money, AYA Pay, CB Pay, Bank Transfer)
  • Payment reference numbers

Note: lv61 will never ask for your KBZPay PIN code or bank password.

2.3 Gaming and Account Activity Records

  • Games played, play time, and result records
  • Bonus claim and wagering records
  • VIP level progression records

2.4 Technical Information

  • IP address
  • Browser type and version
  • Device type (Desktop, Mobile, Tablet)
  • Operating System
  • Cookies and session tokens
  • Login and logout time records
Section 3

How We Collect Information

lv61 collects your information through the following methods—

  • Account registration and login: Information you provide when opening an account and each time you log in
  • Payment processing: Information required when making deposits or withdrawals
  • During gameplay: Automatically recorded while you are playing on the game platform
  • Customer support contact: Information you provide when contacting us via Live Chat or email
  • Cookies and tracking technology: Technical information collected through your browser while you browse the website
  • Referral source: If you arrive through a friend's referral link, information related to that link
Section 4

How We Use Your Information

lv61 uses your personal information only for the following purposes—

4.1 Account Management

Used to create accounts, reset passwords, verify account security, and send account-related notifications.

4.2 Financial Transactions

Used to process deposits and withdrawals, and to maintain financial records including bonus approvals and wagering calculations.

4.3 Service Improvement

Used to understand how players use the platform, improve our services, resolve technical issues, and enhance the gaming experience.

4.4 Security and Fraud Prevention

Used to prevent fraud, detect unauthorized access, prevent players from opening multiple accounts, and block access by those under 21.

4.5 Legal Requirements

Used to maintain records and take appropriate action in accordance with applicable legal requirements.

4.6 Customer Support

Your account information will be referenced to answer your questions through 24/7 Live Chat and email support.

Section 5

Sharing with Third Parties

lv61 does not sell, rent, or exchange your personal information to third parties for commercial purposes. It may only be shared in the following cases—

5.1 Payment Processors

Only the information needed to process transactions is sent to KBZPay, Wave Money, AYA Pay, CB Pay, and banks that handle deposits and withdrawals.

5.2 Game Software Providers

When working with third-party game software providers to deliver games, gameplay records may be shared for game integrity checks. Personal information is not shared with them.

5.3 IT and Hosting Service Companies

We may work with contracted companies for server hosting, cloud storage, and cybersecurity services. Those companies are contractually required to follow lv61's personal data protection policies.

5.4 Legal Requirements

We may be required by law to disclose information to the appropriate authorities in response to a legal claim or legal action.

Section 6

Cookies and Tracking Technologies

The lv61 website uses cookies and similar tracking technologies.

What are Cookies?

Cookies are small text files stored in your browser that record how you use a website. They are used for—

  • Essential Cookies: Required for maintaining login sessions and the basic functions of the website
  • Performance Cookies: Used to understand how the website is used and to improve performance
  • Preference Cookies: Used to remember your preferred settings, such as language selection and game settings
  • Security Cookies: Used to prevent fraud and verify account security

You can block cookies through your browser settings, but doing so may cause some functions of the website to not work properly.

Section 7

Security Measures

lv61 uses a range of security technologies to protect your personal information—

  • SSL/TLS Encryption: All data transmissions are protected with SSL (Secure Socket Layer) encryption
  • Password Hashing: Your password is not stored as plain text — it is stored only in cryptographic hash form
  • Access Control: Personal information can only be accessed by staff who directly need it, and they are bound by confidentiality agreements
  • Regular Security Audit: Servers and software are subject to regular security checks
  • Intrusion Detection: A system is in place to detect unauthorized access attempts
  • Data Backup: Regular secure backups are performed to prevent data loss

No digital platform can guarantee 100% security, so we encourage you to use a strong password to protect your account and never share your login details with anyone.

Section 8

Data Retention

lv61 retains your personal information in accordance with the following policy—

  • Active Account: Data is retained for as long as your account remains open
  • After Account Closure: Records required by law are retained for the prescribed period in accordance with legal requirements
  • Financial Records: Records related to payments and transactions are retained in accordance with financial requirements
  • Security Logs: Log files are retained for an appropriate period for fraud prevention and security checks
  • Data Deletion Request: Where it does not conflict with legal obligations, we will endeavor to delete the data you request
Section 9

Your Rights

Under lv61's privacy policy, you have the following rights—

9.1 Right of Access

You may request to view any personal information that lv61 holds about you.

9.2 Rectification

If your account contains inaccurate information, you may request that it be corrected. You can make corrections directly through your account profile settings, or contact Support if you are unable to do so.

9.3 Erasure

You may request that your personal information be deleted, provided this does not conflict with legal requirements. Data that must be retained by law, such as payment records, cannot be deleted.

9.4 Restriction

In certain cases, you may request that further processing of your personal information be temporarily suspended.

9.5 Complaints

If you have any concerns about how we handle your personal information, you can submit a complaint by emailing us at [email protected]. We will do our best to respond promptly.

Section 10

Minors

lv61 is intended for players aged 21 and above only. We will not knowingly collect personal information from anyone under the age of 21.

We verify date of birth at the time of account registration. If we find that any data belonging to a person under 21 is present on our site, that data will be deleted immediately and the account will be closed.

Parents or guardians — if you notice a child using lv61, please notify us immediately by email at [email protected].

Section 11

Policy Changes

lv61 may update this Privacy Policy from time to time as needed. When changes are made—

  • The "Last Updated" date on this page will be revised
  • For significant changes, we will notify you at your account email
  • Continued use of the service after a policy change will be considered acceptance of the updated policy

If major changes are made and you do not agree, you may stop using the service and contact Support to close your account.

Section 12

Privacy Contact

If you have questions about this policy, or wish to request access to, correction of, or deletion of your data, you can reach our Customer Support Team—

  • Email: [email protected]
  • Live Chat: Contact us directly via 24/7 Live Chat on the lv61.vip platform
  • Response Language: Myanmar

Our Customer Support Team will do their best to handle privacy-related requests promptly and will also look into your individual situation with care.

Your data is safe with lv61

Your data is protected with SSL encryption and strict access controls, so you can play with confidence. If you have any questions, contact our 24/7 Support Team.

FAQ

Privacy Protection Quick Answers

Frequently asked questions about our Privacy Policy

No, under any circumstances. lv61 does not share your personal information with third parties for commercial purposes. Only limited data is shared when strictly necessary, such as with payment processors or when required by law.

Send an email to [email protected] and include the type of data you want deleted along with your Account Username. The lv61 Customer Support Team will work to delete the data promptly, as long as doing so does not conflict with legal obligations. Data that must be retained by law, such as payment records, cannot be deleted immediately.

All payment information is protected with SSL/TLS encryption. lv61 only accepts payments through trusted channels that use secure payment technology, such as KBZPay, Wave Money, AYA Pay, CB Pay, and Bank Transfer. lv61 will never ask for your PIN or Bank Password — do not share these with anyone.

You can still browse the lv61 website with cookies disabled in your browser, but essential functions such as keeping you logged in and saving your game settings may not work properly. We recommend enabling essential cookies to get the full service experience.

You can check the "Last updated" date on this page to see if there have been any changes. If significant changes are made, you will be notified at your account email address, so please make sure your account email is correct.

After your account is closed, your data is not immediately deleted. It is retained for a set period in accordance with legal requirements. Once that period has passed, your personal information will be deleted following lv61's data deletion procedures.